Terms of service
TERMS OF SERVICE
last updated: may 2026
these terms govern your use of deadskinclub.com and any purchase you
make through it. by using the site or placing an order, you agree to
these terms. if you don't agree, don't use the site.
we keep this short. it still has to do the legal work.
1. WHO WE ARE
dead skin club is operated by jeffrey mendoza, a sole proprietorship
based in pasadena, california. when these terms say "we," "us," or
"dsc," that's who we mean. "you" means the person using the site or
placing an order.
contact: hello@deadskinclub.com
2. WHO CAN USE THIS SITE
you must be at least 18 years old, or the age of legal majority in your
jurisdiction, to make a purchase. by placing an order you confirm you
meet that requirement.
we reserve the right to refuse service to anyone, cancel any order,
or limit quantities — for any reason or no reason — at our discretion.
3. PRODUCTS, DROPS, AND THE VAULT
dead skin club operates on a drop economy. each volume is released for
a limited window. when a volume closes, every sku from that drop moves
to the vault — permanently. vault items are never restocked, never
reproduced, and never available for purchase again. this is a feature
of the brand, not an oversight.
product images are representative. minor variations in print placement,
fabric weight, color, and finish are normal and not grounds for a
refund. we make every effort to display colors accurately, but your
screen may render them slightly differently than the physical garment.
we reserve the right to correct typos, pricing errors, and inventory
listings on the site without notice. if an order is affected by a
pricing error, we'll contact you before charging or shipping.
4. ORDERS AND PAYMENT
placing an order is an offer to purchase. we accept your offer when
we send order confirmation. until then, we may cancel any order at our
discretion, including for suspected fraud, payment issues, stock
availability, or violation of these terms.
prices are in us dollars. you're responsible for any applicable sales
tax, which is calculated at checkout based on your shipping address.
payment is processed by shopify payments and other authorized
processors. we don't store full credit card details on our servers.
5. SHIPPING
shipping policies are detailed on our shipping page and incorporated
into these terms. domestic orders ship within 5–7 business days.
international orders ship within 7 days and may incur import duties
that are your responsibility.
risk of loss transfers to you when the carrier accepts the package.
once tracking shows delivered, the order is considered fulfilled.
6. RETURNS AND REFUNDS
returns and refunds are governed by our refund policy, which is part
of these terms. summary: all sales final. sizing exchanges available
within 14 days for unworn, unwashed items in current inventory.
defective or wrong items are replaced at no charge.
7. INTELLECTUAL PROPERTY
everything on this site — the skull mark, the dead skin club name,
all designs, photography, copy, and graphic assets — is owned by us
or used with permission. you may not copy, reproduce, modify,
distribute, or use any of it for any commercial purpose without
written permission.
you may share product photos and lifestyle content on your own social
media, with attribution. reposting our content to your business
account, listing our products for resale on any platform, or producing
derivative merchandise is not permitted.
if you tag us on social media or send us photos wearing our product,
you grant us a non-exclusive, royalty-free license to repost, share,
and use that content for marketing purposes, with credit to your
handle.
8. USER CONDUCT
don't use this site to:
— buy product with the intent to resell on secondary marketplaces.
— place fraudulent orders.
— attempt to access non-public areas of the site.
— probe, scan, or test the vulnerability of our systems.
— scrape, harvest, or extract data from the site.
— misuse our customer service channels.
— harass, threaten, or abuse our staff.
we reserve the right to ban any customer, refund and cancel their
orders, and block them from future purchases for violating this
section.
9. RESALE AND BOTTING
dead skin club is a direct-to-member brand. we do not authorize any
third-party resellers. orders that appear to be placed by bots,
resellers, or for the purpose of secondary-market resale will be
cancelled at our discretion. we may limit one order per household
on high-demand drops.
10. ACCOUNTS
if you create a customer account, you're responsible for keeping your
login credentials secure and for any activity that happens under your
account. notify us immediately if you suspect unauthorized access.
we may suspend or close accounts for violation of these terms.
11. DISCLAIMERS
the site and our products are provided "as is." while we stand behind
the quality of our garments, we make no warranties beyond what's
required by law. we don't guarantee uninterrupted access to the site,
error-free operation, or that any defects will be corrected.
we are not liable for any allergic reaction, skin irritation, or
sensitivity caused by our garments. if you have known fabric or dye
sensitivities, contact us before ordering.
12. LIMITATION OF LIABILITY
to the maximum extent permitted by law, dead skin club, its founders,
employees, and contractors are not liable for any indirect, incidental,
special, consequential, or punitive damages arising from your use of
the site or our products. our total liability for any claim is capped
at the amount you paid for the product giving rise to the claim.
some jurisdictions don't allow these limitations. in those cases, the
limitations apply to the maximum extent permitted by local law.
13. INDEMNIFICATION
you agree to defend, indemnify, and hold dead skin club harmless from
any claim, loss, or expense (including reasonable attorney fees)
arising from your violation of these terms or your misuse of the site
or our products.
14. GOVERNING LAW AND DISPUTES
these terms are governed by the laws of the state of california,
without regard to conflict-of-law principles. any dispute arising
from these terms or your use of the site will be resolved in the
state or federal courts located in los angeles county, california.
before filing any formal claim, you agree to contact us first at
hello@deadskinclub.com and give us 30 days to attempt resolution in
good faith.
15. CHANGES TO THESE TERMS
we may update these terms periodically. material changes will be
posted on this page with an updated "last updated" date. continued
use of the site after changes constitutes acceptance of the new terms.
16. SEVERABILITY
if any provision of these terms is found invalid or unenforceable,
the rest remains in full effect.
17. ENTIRE AGREEMENT
these terms, along with our refund policy, shipping policy, and
privacy policy, constitute the entire agreement between you and dead
skin club regarding the site and your purchases.
18. CONTACT
questions about these terms?
email: hello@deadskinclub.com
— dsc