Refund policy
RETURNS & REFUNDS
all sales final.
we run dead skin club as a drop economy. every vol. is limited. when a
drop closes, it's in the vault — not available again, not restocked,
not reproduced. that's the brand.
what this means for you: once you order, the piece is yours.
what we'll fix
— damaged or defective on arrival. email us within 7 days with a photo.
we'll send a replacement, no questions asked, no return shipping needed.
— wrong item or wrong size shipped. our error. email us within 14 days.
we'll send the correct one and tell you what to do with the wrong one.
— sizing didn't work out. email us within 14 days of delivery. if we
have the size available in current inventory, we'll do a one-time
exchange. you cover return shipping ($7 flat). once a vol. closes,
sizing swaps aren't possible.
what we won't do
— refund a piece because you changed your mind.
— accept returns on items in the vault.
— accept worn, washed, or altered garments.
— offer partial refunds, store credit, or discount codes in place of
returns.
how to reach us
email: hello@deadskinclub.com
response time: within 48 hours, monday through friday.
questions about an order in progress get answered fast. requests outside
this policy don't.
— dsc